This session will help project managers understand the baseline resources needed to successfully run commercial and complex losses. You'll learn how to determine the size of loss you can take on, what tyes of relationships are needed with subcontractors, and how to set yourself up for success.
Josh Miller currently serves as the Director of Technical Training for Rainbow International, an international franchisor based in Waco, TX. Josh is part of the Technical Team responsible for technical training and support of all Rainbow International’s Franchise Business Owners. Josh is currently an RIA-approved Instructor for the Certified Restorer (CR), Fire Loss Specialist (FLS) and is one of the Lead Instructors for the Water Loss Specialist (WLS) course. He also is approved by the IICRC to teach the WRT, ASD, FSRT, OCT and CCT courses. Over the past twenty years Josh has worked in all phases of the disaster restoration field. Starting as a water and cleaning technician in the field, he has also been a Project Manager, Estimator, Operations Manager, General Manager and a Consultant. Josh is a Certified Restorer (CR), Water Loss Specialist (WLS), Fire Loss Specialist (FLS), Contents Loss Specialist (CLS) and Certified Mold Professional (CMP) through the RIA. He is also a Master Water Restorer, Master Textile Cleaner and Master Fire and Smoke Restorer through the IICRC. Additionally, he is a Certified Structural Drying Supervisor (CSDS) through the ACAC and a Registered Third Party Evaluator (RTPE) through the International Dry Standard Organization (IDSO).
Klark has a strong and experienced background in the Restoration and Remediation industry with a strong focus on Large Commercial Losses and Operations/ Logistics. His participation in some of the most notable events in the US and several globally, have provided a wealth of knowledge to share.
In 2015, he left the contracting industry to help teach and become an advisor
Craig Powers is the Corporate Director of Restoration for COIT Cleaning & Restoration residing in Seattle, WA. He is a 30 Year Cleaning & Restoration industry professional that has successfully completed several thousand water damage, mold remediation and fire damage projects around the Country. He currently sits on the Restoration Industry Association Education Committee, IICRC S-550 Consensus Body Member drafting a new commercial water damage standard.
Since this can be an area of contention, let's see what the Federal Law states about asbestos and see if we actually know what we thought we knew!! Should drywall and joint compound installed in 1975 be Presumed Asbestos Containing Material? Many will say yes, but what does OSHA say? Where did the magic number of 1980 come from and is that even correct? Where do we go to find the correct information and not depend on our own interpretations (often misinterpreted)? Let's look at the actual laws and compare them with the additional Letters of Interpretation to see if we are missing anything and what we are missing.
David has worked in the property damage restoration industry for 25 years, has been an IICRC approved instructor for 10 years, and is an OSHA authorized outreach trainer. HIs experience also includes 9 years as a Firefighter / EMT-Advanced and a Tennessee EMA Hazardous Materials Technician. He worked on numerous educational committees for the IICRC and served as the Chair of the Education and Exams Committee and the 1st VP for the Board of Directors.
A spirited discussion by an expert panel of experienced restorers will highlight the pros and cons of moisture documentation software to help you make a decision about this important question in water restoration. To ensure a balanced discussion, each position will be represented by a restorer experienced in the use of the software on the market today. You will leave with a better understanding of whether you should use moisture documentation software.
Jeremy Reets started in water restoration December 24, 1988 and today operates a Sharpsburg, GA-based water restoration company with his brothers. In 2005 he open Reets Drying Academy, which has grown to be the premier water restoration training facility in the industry today. Reets Drying Academy offers a variety of technical and business enhancing restoration courses.
Josh Smith CR, WLS, CMP, CLS Technical Director @ PHC Restoration, Inc
Josh Smith was a career firefighter when he began working part-time at PHC Restoration in 2003. In 2010, Josh traded in the challenges of fighting fires for the challenges of restoring and reconstructing damaged properties. Josh holds an unlimited general contractor’s license, is a member of the Restoration Industry Association’s Restoration Council, and is one of only 15 Certified Restorers® in North Carolina. Josh obtained his Water Loss Specialist® Certification in 2013 and his Certified Mold Professional Certification in 2014, joining a small number of individuals in the world who hold these three advanced RIA certifications. Josh enjoys working alongside his wife Katie Smith, CR, and impacting and serving others in his community through PHC.
23 years in business
Bob works in both the commercial and residential sectors.
17 years in business doing all types of residential and commercial restoration.
Learn from fellow project managers & estimators on how they have successfully used technology including Xactimate Mobile Sketch, Matterport, and Docusketch to create the scope of work. You will learn how to improve your skills using these technologies and what value the technology has for the industry.
Moderated by Michelle Blevins
Adam Sanborn is an Operation Manager at Kustom US with over 5 years of successful experience in construction and project management. Adam specializes in management working with a wide range of team members and contractors. Adam regularly attends national training and certification programs to keep himself and his company on top of the competition. A strong believer in the power of positive thinking in the workplace, Adam prides himself on developing a fun work environment filled with continuing education for employees.
I have been in the industry for over 22 years. I started out at Service Master by VVV (7 years), J.C. Restoration, Inc and 1-800 Board up (10 years) and finally ATI in Phoenix as the Restoration Operations Manager which I have been doing for 5 years now.
Expand your knowledge of basic financial management guidelines and what goes into calculating overhead. Learn how to evaluate the cost of goods sold, overhead and gross margin for jobs; get a better understanding of how sub bids work, and determine the difference between markup and margin.
Debbie is the CFO at Woodard Cleaning and Restoration in St. Louis, MO, and is also the current Treasurer of RIA. She is a CPA and has nearly 30 years' experience in the restoration industry.
The session will provide you with strategies and examples of how to positively lead your crew and develop a culture of strong customer service soft skills throughout the team.
Annissa Coy is a well-trained and highly skilled professional with more than two decades of experience in the cleaning and restoration industry and the co-creator of Firehouse Education and Mobile Cleaning Systems. She was also the winner of R&R’s inaugural Recognizing Women in Restoration award in 2017. Be sure to check out Annissa’s weekly videos on www.randrmagonline.com! Have a question for Annissa? E-mail her at Annissa@firehouseeducation.com
Learn how internal communication strategies can foster effective communication and accountability.
Brad Heise brings 10+ years of restoration and 15+ years of construction experience in which he has learned that clear lines of communication and accountability systems can increase productivity, profit, as well as job satisfaction. In his tenure with Phoenix Renovation he has gone through the ranks starting as a Project Manager and promoted to District Manager and now Shareholder.
During this presentation you will learn about the F.A.S.T Lane, discover what contributes to burnout, and learn a simple strategy to help you avoid burnout.
Tim Williamson, has been in the restoration industry over 25 years. Under his leadership his company voted Top 5 Place to Work, listed as Top 100 Business by Moss Adams, LP. Tim is a ICF Certified Leadership Coach, and currently leads a team of business coaches at Rainbow International, a Neighborly Company.